Terms and Conditions for Booking Reservations and Contracting Services:

Your reservation will be guaranteed through a deposit drawn on your credit card. When you make your reservation, your credit card will immediately be charged an amount as a deposit via secure payment through a virtual POS terminal. This deposit will be discounted from your final invoice at the hotel. Should you wish to make any changes or cancel your reservation, you should so with notice, within the period allowed for such changes or cancellations as established in the specific conditions of your original reservation according to the rate, offer or season. Otherwise, the corresponding charges shall be applied. Once you have made your reservation, you shall receive a Reservation Voucher by e-mail, which you should print out as a receipt confirming your reservation and any services contracted. Present this voucher to the hotel reception once you arrive. Should you fail to produce the voucher upon registration, the hotel will not be liable for any error that may arise in connection with the reservation, whether with regard to the rate contracted, number of people staying or services contracted. We recommend at least during the high season make any reservations with children (for reason of the noise). For bookings of accommodation for 3 persons in the same room, please request in advance price and availability of extra beds (only in Q Royal Hotel).terms


If cancelled or modified up to 30 days before date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, 50 percent of the total price of the reservation will be charged. Prepayment: You'll be charged a prepayment of 50% of the total price after reservation and the remaining amount you will pay directly in Hotel on arrival. Taxes and service charges: 10 % VAT is included. Tourism fee are not included. Any cancellations should be submitted in writing, either by e-mail or fax, to the hotel in question, taking effect on the date the hotel receives said cancellations.

Cancellation for the No Refund Offer: Note that if canceled, modified, or in case of no-show, the total price of the reservation will be charged.